Shipping, Returns & Other Info

Do I Need to Pay Import Fees or Taxes?

If you're ordering from outside the EU, your country may apply customs duties or local taxes upon delivery. These vary from place to place, so I recommend checking with your local customs authority to understand what applies to you. Please note: I’m not able to cover or influence these costs.

How Long Does Delivery Take?

Delivery times depend on your chosen shipping method and destination. Standard shipping usually takes around 2–4 weeks. Depending on seasonalities, there might be a little extra waiting time before your artwork ships.

What About Shipping Costs?

I offer worldwide shipping! To check if your country is supported, simply add a piece to your cart and begin the checkout process. You’ll be able to see the shipping costs. If your country isn’t listed, feel free to email me at customercare@boki.uk — I’ll do my best to help.

If you're based in Hungary, you're welcome to collect your piece in person in Budapest.

Do You Accept Returns?

Yes — you can return your artwork within 14 days of receiving it. Because original pieces are delicate, I ask that returns are made in the original packaging, securely wrapped, and in the same condition as when they arrived.

Return shipping costs are covered by the buyer. Just email me at customercare@boki.uk if you need help arranging it.

Can I Cancel My Order?

You’re welcome to cancel your order within 72 hours, provided it hasn’t shipped yet.

If you cancel after that, you’ll receive an 80% refund of your order value. Shipping costs are not refundable.

Details on exchange, refunds including refunds on vouchers, please visit our Terms of Service.

Date of last amendment to this document was made on 27.08.2025